A Reminder That Personal Relationships Matter

I wanted to briefly point you all to an article by Atul Gawande in a recent New Yorker.  Gawande is writing about the adoption of medical advances, but his remarks about teaching rural nurses in less developed nations are as relevant as anything to education.

Gawande asks: what drives a nurse to internalize that hand washing or warming the baby are important for safe childbirth?  He has a fascinating description about how one nurse was able to persuade another nurse to change her practices by becoming her friend.  Not because the mentor nurse’s training was impressive, nor because she had the force of law behind her.  Because the two of them sat down to tea.

Gawande says that success at getting nurses to adopt improved methods—especially those (like hand washing or warming the baby) whose effects are only visible after the child has left the hospital—come from personal connections formed by mentor nurses.  Otherwise, no matter the law, no matter what classes or informational videos or glossy handouts you offer, change comes slowly if at all.  To me, this sounds a lot like convincing kids to learn mathematics or to want to go to college.

Indeed, I think that these observations, hardly a surprise to anyone who’s seen the success of individual tutoring and mentoring, have implications across education.  I suspect that a difference between successful charter schools and unsuccessful ones is while both shout “college! college! college!” from the rooftops, only successful schools forge persuasive personal relationships.  While MOOCs make great resources available, they still have to persuade people to invest time in their classes.  How much did you learn from your best teachers because you felt like they knew you personally, or because you admired them and wanted to be like them?

Anyway, it’s a great article.  Read it while thinking about teachers—especially the difference between great teachers and merely good teachers—and it will give you provocative new thoughts about education.